Customer Service

We're available M-F, 9 am - 5 pm EST

Contact us via email at TillysTshirts@gmail.com

Where is my refund?

All refunds will be sent back to the payment method of your original payment. Money should be refunded in the currency you originally selected. If we're unable to refund you in the original currency, or your primary currency, you'll be refunded in US dollars (USD)

Do you provide tracking numbers? 
Yes! We provide tracking numbers for all United States orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your confirmation email.

What is the average wait time?
Our t-shirts are made-to-order, the average wait times vary for each country. We ship via USPS and U.S. residents should expect their order 3-5 business days after the order has been shipped. Orders are shipped out within 1-2 business days.

When can I expect my order?

(Add 1-2 business days for processing time)